Terms and Conditions

This agreement applies for all bookings of items or services by the customer (referred to as the ‘Client’) with The Little Hire Company (referred to as the ‘Company’).

On payment of deposit and/or collection, the Client accepts the Terms and Conditions as laid out here.


Please note a non-refundable deposit is required within 5 days to confirm your booking. This is 50% of your total order, or if your order is $100 or under the total is required.

Please use your booking reference number when making your payment.

Our bank account details for deposit and payments:

The Little Hire Company

12-3149-0318440-00 (ASB)

For international transfers, our SWIFT/BIC code is: ASBBNZ2A


This agreement applies for all bookings of items or services by the customer (referred to as the ‘Client’) with The Little Hire Company (referred to as the ‘Company’).

On payment of deposit and/or collection, the Client accepts the Terms and Conditions as laid out here.


All hire goods supplied remain the property of the Company.

Hire is for 4 consecutive days, under the understanding that items are used for 1 day only. The hire length period is to allow collection, use and return. There are no discounts for shorter hire periods. If items are not returned after the 4 days, an additional cost to cover a second hire period is applicable at a rate of 25% per day. If items are not returned within 8 days, it is considered theft and all details will be handed to Police. Additionally, all costs as outlined within this agreement also apply.

All items must be returned in the same condition. The Client must return items clean (excluding linen) and in original boxes and packaging. Where items are not returned in this condition, charges are applicable. The Client accepts that they can not dispute this on the return of the items, for example offer to collect and clean, amend or fix the items themselves.

The Client is responsible for checking all items prior to taking possession. Any claims of damages, faults or shortages must be made immediately on collection or delivery to the Company. Where the Company is only notified on or after the return of items, or where the Client was unable to inspect the items prior to possession, the Client is not entitled to dispute these and is responsible for all costs involved with any damages, faults or shortages incurred by the Company.

Where the Client has not viewed or inspected items prior to a booking commencing (including any items sent nationwide), they understand that while the Company describes items as well as possible on their website, the Company is not responsible where the Client finds items unsuitable. Images on the website are of the actual products, and the Client understands that there can be colour variations when viewing these on screen.


or any and all services which include set-up and pack-down,the job has been accepted based on the discussed requirements. If for any reason those requirements reduce, there is no change in the service pricing. Where the Client requests additional support to that initially quoted for, there will be an increase in service fee, and this will be quoted and presented to the Client to accept prior to work being carried out.

Where any service is cancelled within 40 days of the booking start date, full payment is required.


All prices listed are subject to change without notice. Quotations are valid for 5 days, if a booking is made after this time the booking will be subject to current pricing and availability.

A non-refundable deposit is required within 5 days to confirm your booking. This is 50% of your total order, or if your order is $100 or under the total is required. The balance is required to be paid in full before collection or delivery.

The exception to this is if an item is offered at a special price, item(s) are being bought in for the Client or if a booking is during a period of high-demand, the full balance of the is required to secure the booking, and this is non-refundable.

In the event of any cancellations, the deposit paid is non-refundable.

Any cancellations of a booking, or items and quantities within a booking 40 days prior to a booking require full payment, please make all changes before 40 days.

If an invoice has not been paid in full by the due date (which is the date of collection or deliver) , interest on the total overdue amount shall accrue from that date, daily until the payment is received at a rate of 5% per calendar month and all interest shall compound monthly before and after any judgement until payment is received in full.

The Client is required to pay for any costs involved by the Company in exercising or attempting to exercise its rights as stipulated here in this agreement – which may include administration fees, legal fees and debt collection costs.


In some cases a security bond is also required, and this will be included with your quote. This security bond is held until the hire items are returned and inspected.

A security bond is required for any items being sent.


All items must be returned in the same condition.

It is the Client’s responsibility for any damage during the period which it is on loan. This includes insurance of the goods while in Client’s possession due to theft, fire, flooding, earthquakes, vandalism, confiscation or any other events resulting in loss or damage. Loss is where the item has not been returned, or broken. Damage is when an item is not suitable for re-hire or requires repair.

In the event of any damage or loss, the Client will be charged the replacement cost (including shipping if applicable). Where a security bond has been charged, replacement costs will be deducted from the security bond paid, and if replacement costs exceed the bond, these will need to be paid directly to the Company by the Client.

All items remain the property of the Company, including damaged items.


Collection and return of all items is from our premises.

Our opening hours are Monday - Friday 10.00am - 5.00pm. We are closed weekends and public holidays.If your booking end date finishes on a weekend or public holiday this automatically reverts to the next working day.

We ask our customers to please respect our working hours, and while we are happy to accommodate outside of these times when we are available, if this has not been arranged prior and pick-up and drop-offs occur outside these times, you will automatically be charged $100.00.

If family or friends are collecting or returning your items on your behalf, please make them aware of these Terms and Conditions, along with our address and working hours as you are still liable.


Items are available for hire nationwide with the exception of glassware. Chair covers are also only available South Island wide. Courier charges apply, these will be quoted on request.

The Client understands that items which are sent via courier or freight carry the risk of damage, and while the Company packages all items well for transit it is not liable for damages. If items are received broken the Client must notify the Company as soon as possible and the Company will endeavour to find a solution where possible, with any replacement items found elsewhere at the Clients cost.

The Company will not be liable for any delays caused by circumstances beyond their control, or breakages in transit.


Except where the Company is in breach of a guarantee in terms of the Consumer Guarantees Act 1993, the Client in entering into this contract acknowledges that in all other circumstances whatsoever the Company shall not be liable for direct, indirect, incidental or consequential damage, loss or expense whatsoever and howsoever arising (whether in contact or in tort) including that resulting from the negligence of the Company or arising by operation of law and whether suffered by the Client and/or third party for any amount that exceeds the amount actually paid by the Client to the Company pursuant to this contract.

If the Client is acquiring the services for the purposes of a business as defined in the Consumer Guarantees Act 1993, the provisions of that Act do not apply.

If the Client is purchasing goods rather than hiring them, then except as prohibited by law, all guarantees in respect of the equipment, whether express or implied, are excluded.


Please note our Terms and Conditions are subject to copyright laws. If you would like to use these, or part thereof for your own business, please contact us to arrange.. Any unauthorized use will be invoiced $1,000 excl. GST for associated costs in writing these, including legal advice.